Frequently Asked Questions
Everything you need to know about bringing light into your home.
What is the average shipping time for light fixtures?
Most orders are processed within 2 business days. Standard shipping typically takes 5-7 business days, while expedited options are available at checkout.
Do you offer a warranty on your lighting products?
Yes, all Ultralight fixtures come with a comprehensive 2-year limited warranty covering manufacturing defects and electrical components.
What is your return policy for home decor items?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and in uninstalled condition to qualify for a full refund.
Are your LED bulbs compatible with dimmer switches?
Most of our LED products are dimmable; however, please check the specific product description for compatibility details and recommended dimmer brands.
Do you provide international shipping?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.